Shipping Protection & Tipping Policy

At Nuraviivarun, we strive to provide a transparent, convenient, and worry-free shopping experience. To give our customers more flexibility and control over their orders, we may offer optional add-on services during checkout.

1. Completely Voluntary Services

Please note that Shipping Protection and Tipping are 100% voluntary. These are not required fees and are only added to your order if you choose to select them during checkout.

• Shipping Protection: An optional service that provides additional protection for eligible packages against loss, damage, or theft during transit.
• Tipping: An optional way to show appreciation for our fulfillment and customer support teams.

Choosing not to add either service will not affect your ability to place or receive an order from Nuraviivarun.

2. Shipping Protection Details

If you choose to add Shipping Protection to your order, your eligible package may be covered for certain shipping-related issues, including loss, damage, or theft while in transit.

For complete information regarding coverage, eligibility, limitations, and exclusions, please review our Shipping Protection page here:

https://www.nuraviivarun.com/products/shipping-protection

3. Change of Mind & Refund Policy

Shipping Protection and Tips are optional add-on services.

If you accidentally selected Shipping Protection or a Tip during checkout, or simply change your mind afterward, you may contact us to request a full refund of the applicable Shipping Protection or Tip amount.

We can process your request even if your order has already been shipped.

Refunding these optional service fees will not cancel or otherwise affect the shipment of the products included in your order.

4. How to Request a Refund

To request a refund for Shipping Protection or a Tip, please contact our customer support team and provide your order number and the email address used to place your order.

Our team will review your request and assist you as quickly as possible.

5. Contact Us

If you have any questions about Shipping Protection, optional services, or refund requests, please contact us:

Email: support@nuraviivarun.com
Phone / SMS: +1 (424) 688-6492

Our customer support team is available to assist you and help make your shopping experience with Nuraviivarun as smooth as possible.

Nuraviivarun
Customer Support Team